![]() The Microsoft support agent will give you a security code-enter it when prompted. Here’s what to do if you’re working with a Microsoft support agent and they tell you to open the Quick Assist app: The app connects your computer with the Microsoft support agent’s computer using a remote connection. For Business users: To find a customer service phone number in your country, please click a region and find your country. For even faster help, search for your topic on our site. Use the Quick Assist web app to get help with your computer directly from Microsoft support agents. Looking for help For help from an agent, follow the Get help link below to chat or request a callwe’ll call you so you don’t have to wait. Quick Assist web appįor: Windows 8.1, supported Windows Server versions, supported macOS versions Option 3: Select the Search bar or Search icon, enter quick assist, then select Quick Assist in the list of results.Īfter Quick Assist opens, enter the code provided to you by Microsoft. Your subscription also includes 1 TB of OneDrive cloud storage per user, tech support, and other services. Microsoft 365 subscriptions include a set of familiar Office apps, intelligent cloud services, and world-class security in one place. In Windows 10: Select Start > Windows Accessories > Quick Assist. Upgrade to Microsoft 365 to use the latest apps and services on multiple PCs, Macs, and devices. ![]() Get info about renewal, sharing, switching, canceling a subscription, Microsoft 365 for the web, and other versions. In Windows 11: Select Start > All apps > Quick Assist. Help for signing in and managing your subscription and your apps. Option 1: Press Ctrl + Windows logo key + Q at the same time. ) For Microsoft 365 operated by 21 Vianet go to /account. From the home page select Install apps (If you set a different start page, go to aka.ms/office-install. Select Install (or depending on your version, Install apps> ). See the table below for the type of support you can get depending. From the Microsoft 365 home page select Install apps. To open Quick Assist on your Windows 10/11 PC, do one of the following: Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts. Important: You might need to update Quick Assist to continue using it.
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